The Ember Mug is a battery powered heated mug that can keep your coffee or tea at the perfect temperature. But in order for it to work you need to keep it charged. But how do you charge your Ember Mug?
It's actually very simple to do. In this article we'll look at exactly how to charge your Ember Mug, how to monitor battery life and how to troubleshoot any charging problems you may have.
To charge your Ember Mug or Ember Travel Mug simply place it on the charging coaster. Make sure
1. Plug In Charging Coaster and Turn On
The first thing you need to do is to plug in your charging coaster and turn it on. Without electricity there is going to be no way to charge your Ember Mug and currently the charging coaster is the only way to charge the mug.
I'd love if you could charge the mug via USB however this is not possible. The charging mug has an output of 19V and 2.1A (39.9W total) which is much higher than most USB chargers.
Also make sure that the chord is plugged into the bottom of the charging coaster correctly.
2. Make Sure Base Of Ember Mug Is Completely Dry
Never you want to make sure the base of the Ember Mug is completely dry before trying to charge it.
Originally I thought this was to protect the mug itself from damage but I recently found out (when I looked into if the Ember Mug is dishwasher safe) that the Ember Mug is actually waterproof.
The reason you want the base of your mug to be dry is to protect the charging coaster, which is NOT waterproof. If water gets in through the charging prongs then it can damage or break the charging coaster completely.
So either leave your Ember Mug to dry or use a tea towel to dry the bottom.
3. Place Ember Mug On Charging Coaster
The Ember Mug can be placed on the charge in any orientation, it doesn't matter what way you put it on.
There are gold rings around the bottom of the Ember Mug and they line up with the 2 golden prongs on the charging coaster no matter which way the mug is facing.
So just place it on the coaster and you should be good to go.
4. Check If It's Charging
Double check and make sure that your mug is charging before walking away.
If your Ember Mug shows a red pulsing light this means it's charging. If no light is showing up then there is a good chance your mug isn't charging. Click here to read more about what the lights on an Ember Mug mean.
You can also open the Ember Mug app and look for a little lightning bolt symbol next to the battery percentage. If this is there it tells you that the mug is charging correctly.
Does The Ember Mug Come With a Charger?
Yes both the Ember Mug and Ember Travel Mug comes with a charger in the box at no extra cost.
If you want you can purchase additional Ember charging coasters at around $40 US.
How Long Does It Take To Charge Your Ember Mug?
If your Ember Mug has gone dead you might be wondering exactly how long do you need to leave it un charge until the battery is full again? How long does it take to fully charge the Ember Mug?
The Ember Mug takes roughly 2 hours to completely charge from an empty battery and the Ember Travel Mug takes around 2-3 hours to completely charge from an empty battery. If your Ember Mug is on it's charging coaster it will keep your drink warm AND charge the battery as long as the battery isn't overheating.
Because the battery is below your hot drink sometimes long exposure to this heat can cause the battery to warm up. If this happens charging will switch off and the mug will focus on keeping your drink warm.
To fix this so you can charge your battery remove any liquid from it, give it some time to cool down and then place it on the charging coaster.
More on what to do if your Ember Mug isn't charging.
How To Check Exact Battery Life Of Your Ember Mug
If you want to check the exact battery life of your Ember Mug or Ember Travel Mug you can do this by using the app.
Open the app and connect to your Ember Mug.
Then click on the top right hand corner of the app to open the options/settings bar.
In this section you should be able to see the current exact battery percentage as well as whether or not the mug is actively charging.
How To Know If Your Ember Mug Is Low Battery
There are a few different ways you can know that your Ember Mug is low on battery
- LED light on your Ember Mug starts pulsing red
- You get a notification through your Ember App that your battery is nearly empty and needs to be recharged
- Open the Ember App and look to see the exact percentage of your mug
- If the LED light isn't turning on at all, even when you press and hold the power button, this can indicate an empty battery
- On the Ember Travel Mug press to Ember logo 3 times to show the battery bar. This bar will display exactly how full the battery is.
Can You Use Ember Mug If It Isn't Charged?
If the Ember Mug isn't charged you can still use it but it won't keep your drink hot. It'll just work like a regular ceramic or stainless steel mug.
If you want your coffee or tea to stay hotter for longer in your Ember Mug when the battery is dead then pre-heat the mug with some boiling water before pouring your coffee in and use a mug cover to stop steam escaping (which takes a lot of heat with it).
If your Ember Mug has a flat battery you can still keep tea or coffee hot in it by placing it on the charging coaster.
Does The Ember Mug and Ember Travel Mug Use The Same Coaster?
If you've done any research and looked at the differences between the Ember Mug and the Ember Travel Mug you'll notice that the chargers look different.
Can you use the same charger for both an Ember Mug and Ember Travel Mug or do you have to use separate chargers for each and are they different in some way?
Yes, you can use any Ember charging coaster to charge any Ember Mug or Ember Travel Mug. It is really just personal preference which charging coaster you prefer to use.
Ember say this about their extra charging coasters:
We are happy to say that the Charging Coaster² is compatible with all first and second generation Ember Travel Mugs. In fact, the Charging Coaster² can also be used with the first and second generation Ember Mugs as well.
The best place to buy a new charging coaster is directly from Ember's website as these seem to be cheaper than anywhere else.
The voltage of the Ember Mug Charging Coaster is 19V and it's got a maximum draw of 2.1A. It's DC power (or Direct Current) and this means it's actually possible to charge your Ember in your car using any of the Ember Charging Coasters.
You need to get the right adapter but they are pretty cheap and affordable and if you're on the road a lot this can be an amazing option. Click here to learn how to charge your Ember Mug in your car.
